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Client Services & Billing Departments

Client Service Hours

Monday - Friday 7:30 a.m. - 4 p.m.
(Non-business hours are handled by technical staff.)
(402) 354-4541 or (888) 432-8980

The Pathology Center's Client Services Department is the day-to-day liaison for laboratory users. Physicians, hospitals and medical providers may call Client Services to:

  • Obtain test results.
  • Obtain specimen requirements.
  • Add-on tests.
  • Order laboratory supplies.
  • Refer you to the appropriate department personnel.

Billing Department Hours

Monday - Friday 8 a.m. - 4 p.m.
(402) 354-4568 or (888) 490-9520

The Pathology Center is a participating provider for private insurance/health plans, Medicare and Medicaid.
When The Pathology Center bills the patient's insurance, the following information should be included on the requisition:

  • Patient's full name, date of birth and social security number (if available).

  • Patient's current address and phone number.

  • Patient's insurance information (name of company, I.D. #, group #, address of insurance company and policy holder name). 

  • Appropriate ICD-10-CM code.

  • Advance beneficiary notice signature (if necessary).

  • ABN Medicare and Non-Medicare Waivers - English

  • ABN Medicare and Non-Medicare Waivers - Spanish